Discount Two-Way Radio. We know radios, so you don't have to! Discount Two-Way Radio. We know radios, so you don't have to!
US Government Approved Vendor. GSA contract number: GS-35F-0903R
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Help > General Questions
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Do you ship to addresses outside of the United States and Canada?
Yes! We ship worldwide using UPS, FEDEX or the US Postal Service. More...
Will you sell my information to spammers?
NO! We understand that you value your privacy and we will never sell your information to third parties. More...
How do I send a product in for repair?
All repairs are handled in-house at our repair facility in Torrance CA. Simply fill out our repair form and send it along with your radio. To obtain our repair form and more info about our repair service click here. More...
How safe is shopping on this site?
At Discount Two-Way Radio, we are proud to offer you the safest and most secure online shopping available nowadays. All order pages are protected using secure encryption from VeriSign, the leader in internet and e-commerce security. More...
Can I have more than one shipping address?
Yes. You can specify as many shipping addresses as you want. More...
What is a default shipping address?
The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order. More...
What is a default credit card?
The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order. More...
Can I have more than one billing address?
No. You cannot have more than one billing address. But you can change your billing address by editing it. More...
How can I change / add a shipping address to my address list?
To add a shipping address, go to Your Account and then click on Edit Your Profile. Click on the button called Change. Enter the new address or to change an existing one choose Edit. To save please click on Use This Address. More...
Can I delete an address from my address list?
Yes. You can do that by editing you profile. Select shipping or billing address and click Change. You can remove the desired address by clicking the Delete button underneath it. You can also change it by selecting Edit. More...
How do I check the status of my order?
To check the status of an order, click on the See Orders link after you log in to your account. Select the desired sales order by clicking on the Date of purchase. You can either Print or Fax a copy for your record. If the order was shipped out you should see a Tracking Number under the Shipping Tab. More...
How can I print my Statement / Invoice?
To print your invoice please log in to you account and click on the Print a Statement link. Select the desired Invoice and choose one of the following options: Print; Email; Fax. More...
How do I cancel an order?
To cancel an order, you must call our customer service as soon as possible at 800-895-5122. More...
How can I check the status of my Returns?
You can do that by contacting our customer support or by logging into your online account and selecting the See Return Requests link. More...
I already have an account, but I have problems logging in. Do I need to register again?
No. If you already have an account with us, contact our Customer Service; they will help you with the log in process. More...
What should I do if I forget my password?
If you are a registered user and have forgotten your password, go to the Login page, type in your E-Mail Address and click on the following link - Click here if you've forgotten your password. We will send your password to your default E-mail address. More...
What is your return policy?
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Can I place an order without registering my account?
Before you place an order with us, you must register with us. More...
Narrowband Two-Way Radio Requirements for 2013
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Corporate Headquarters: 1430 240th St, Harbor City CA 90710 | Fax: 877-291-9565
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