The Two-Way Radio Blog
There is no doubt that 2-way radio technology is an incredibly valuable tool for schools of any size. After all, wireless technology has been a cornerstone component of school district’s emergency planning for decades. Along the way, thousands of schools have turned to Discount Two-Way Radio has provided school districts affordable, reliable, and durable RCA two-way radio equipment since 1997. In fact, there is no better equipment for locating a missing student or immediately informing security of an unauthorized campus breach than two-way radios - whether RCA 2-way radios, Motorola 2-way radios or Icom 2-way radios.
The USA Olympic Bobsled and Skeleton Team (USABS) relies on professional-grade two-way radio equipment to optimize racing times and reduce the potential for serious injury to athletes. That’s why the team turned to Discount Two-Way Radio as their official two-way radio sponsor as they prepare for the 2022 Olympic Games in Beijing, China.
The janitorial industry relies on two-way radios to communicate throughout large facilities. Understanding what two-way radios you should use for your cleaning team can make the difference between getting that new contract or losing out.
One of the industry's can benefit the greatest from two-way radio technology is the manufacturing industry. Not only do professional grade two-way radios improve the safety of the $2 trillion manufacturing industry, they also greaty improves the efficiency and overall productivity.
Hospital communication systems need professional grade two-way radios for a number of reasons, but especially during disasters or health crisis like the COVID-19 virus scare. After all, when it comes to cring for human lives, efficiency, timeliness, and safety are the keys to giving patients the best care possible, and two-way radios help hospital professionals accomplish all of these objectives with simple push-to-talk technology.
Download you free Hospital Disaster Preparedness Self-Assessment Tool Here
But who is responsible for including 2-way radios in the list of tools hospitals should have? Well, in most hospital across the country there is an Emergency Preparedness Department (EPD). According to the Department of Homeland Security, this department should be run by one person, often referred to as the “Chairman”, and a committee that helps guide and provides recommendations. The Chairman is responsible for the overall management of the EPD, and should possess certain knowledge and skills, such as:
- An operational understanding of emergency management and the Incident Management System (IMS)
- Detailed knowledge of their healthcare facility’s emergency response operations,
- Familiarity with facility safety operations and available emergency response tools
- Familiarity with community emergency response system
Healthcare facilities should include the following specialties in the Emergency Preparedness Department:
- Burn services
- Clinical pharmacology/toxicology
- Critical care services (medical and nursing)
- Emergency medicine and nursing
- Internal medicine
- Infection control/infectious disease
- Lab/blood bank/pathology (including morgue)
- Medical director
- Nursing supervisor
- Post-anesthesia care unit (PACU)
- Radiology (including radiation safety)
- Residents and students
- Trauma services
Obviously, running an Emergency Preparedness Department is incredibly challenging because of the scope of its responsibility, and the number of people involved. That’s why when it comes to managing any healthcare facility or Emergency Preparedness Department, two-way radios should be included into any communications system. No matter what department or what issue is being addressed, two-way radios help workers to communicate instantly when it matters most.
5 Reasons Hospitals Need Two-Way Radios
If you are the Chairman of the Emergency Response Department or are an active member, here are 5 reasons why two-way radio communication help all hospitals and their emergency preparedness departments, and why they should be considered as essential tools for all healthcare operations.
- Improved real-time communication
Real-time communication among staff members can improve service within medical facilities. It provides a reliable experience for patients and visitors where hospital workers can respond swiftly.
- Increased productivity – mobile efficiency
Hospital facilities are complicated structures, occupied not only by doctors and nurses but also cooks, security guards, and volunteers. In many instances, these departments must work together or communicate with each other. Utilizing two-way radios allows hospital departments to seamlessly communicate with each other without having to drop whatever they are doing. Radios offer staff a mobile, efficient option for responding to other members. No more wasting time searching an address book or spending time reading text messages. Workers have a direct, push-to-talk option for answering calls.
- Quick response to emergencies
By using professional-grade two-way radios, emergency incidents can be addressed in literally seconds. If professional grade two-way radios are used, any first-responder will always have the right information, improving the outcome of crisis scenarios.
- Enhanced safety and security
Heavy duty two-way radios are critical for a safe and secure surrounding. Patients, staff, and visitors need to feel safe within and around medical facilities. Heavy-duty radios provide high-performance communication, which is reliable when dealing with security matters.
- Facility maintenance and disaster preparedness
To ensure that everything runs smoothly, it is important to have the facility maintained, with proper preparation in case disaster strikes. Collaboration is necessary during the maintenance process, where each party must respond accordingly. What better way to do this than to integrate two-way communication devices?
When the novel coronavirus started wreaking havoc across the globe, the Facilities Management Department at Johns Hopkins School of Medicine contacted Discount Two-Way Radio to help get the university’s two-way radio communications systems in top notch condition in anticipation of the impending pandemic.
“The Director of Facilities for Johns Hopkins School of Medicine selected Discount Two-Way Radio to repair their radios after a highly selective vendor process,” said Ben Burns, Discount Two-Way Radio CEO and Founder. “We pride ourselves on providing customer’s the fastest repair turn-around time in the industry, but we set a new record after getting the school’s radios back to them in three days,” said Burns.
Making It on the News
The repair feat was large enough that several media outlets across the country picked up the story and published it for others to see. Some of these outlets included:
Keeping Johns Hopkins Running Smoothly
The School of Medicine’s Facilities Management Department is responsible for ensuring the all of the school and medical equipment are safe and are able to support the institution’s mission of providing the best in patient care, education and research in the world. Specifically, the School of Medicine’s Facilities Department operates and maintains the campuses facilities and medical equipment, including everything relating to building and ground operations, electrical services, power plant, and business services. With a campus that covers 140 acres, the most efficient and reliable way to communicate is with two-way radio technology.
“Radios are an important tool for our maintenance department. We rely on them to communicate with our other maintenance team members. I’ve got 38 crew members that are responsible for the entire School of Medicine’s facility which includes 23 separate buildings. Unfortunately, my guys ride the radios pretty hard and put them away wet, but guys did a good job for us,” said Steve Jacobs, Assistant Director of Facilities.
Discount Two-Way Radio CEO Ben Burns explained that truly professional Facilities Managers know that using cell phones is just a ticket to disaster, especially when you’re talking about a critically important facility like Johns Hopkins School of Medicine.
"They oversee literally every piece of moving equipment on that campus, and if they need something, especially during these days, they need it right away. Cell phones can’t compete with two-way radios from many perspectives including reach, reliability, functionality, durability, and price,” said Ben Burns, CEO and Founder of Discount Two-Way Radio.
Free Shipping and Expedited Repair Service
According to Burns, Johns Hopkins School of Medicine took advantage of Discount Two-Way Radio’s free shipping policy for all repairs. They shipped them out and they landed in the company’s state-of-the-art repair facility where factory trained technicians used the latest technology to repair the fleet of radios.
“When a customer sends in their radios for repair, first we double check the radios to make sure everything is working correctly. We attach the batteries, inspect the antennas, and run expert diagnostics to determine exactly what’s is wrong with the radios,” said Burns.
After running a complete diagnostic analysis on the Johns Hopkins School of Medicine radios, Discount Two-Way Radio discovered several issues that needed to be repaired.
“Two of the radios were fine, but the others needed some help, including internal components, broken track pads, broken speakers, and broken channel knobs. But we successfully repaired the radios and got them back to school in tip-top condition within just three days. They were ecstatic at how quickly we responded and were very impressed at the caliber of our repair work,” explained Burns.
A SPECIAL MESSAGE FROM DISCOUNT TWO-WAY RADIO
Discount Two-Way Radio is praying for the health and safety of all of our more than 65,000 customers. Because our customers work in industries like ...
- Health Care
- Emergency Services
- Food Distribution
... to name just a few, we know these folks are some of the hardest working Americans anywhere on the continent.
On March 4 California Governor, Gavin Newsom issued an executive order “safer-at-home” which forced many businesses like indoor malls, shopping centers, and non-essential retail businesses to close. However, many of our customers are considered “Essential Critical Infrastructure Workers” and need to continue to do their job in order to help protect communities and ensure continuity of functions critical to public health and safety and well as economic and national security.
Many of these industries rely on Discount Two-Way Radio for their communications equipment and our services. Discount Two-Way Radio helps these essential industries fulfill critical jobs more safely and more efficiently. Because of this, we are also deemed essential by virtue, and will continue to provide two-way radio equipment throughout these unprecedented times. We will be here for our customers. Our operations are normal, and we will be here for you when you need us.
Obviously, we understand that this COVID-19 situation is fluid with each day bringing new information. However, we have also put into place all CDC recommended practices to protect our workers and those we encounter.
Thank you for your continued support.
Ben Burns, CEO and Founder
- Industry: Construction
- Customer: Great Lakes Construction Company
- Products: RDR2500 Portable Radios
- Problem: The company was using one channel for the entire company, making the radio communication crowded and unproductive. Also, they were using an expensive repeater system that they were told they needed to make their radios work
- Solution: We advised them to get rid of the poorly designed repeater system and provide each job its own fleet of two-way radios. This limited the radio traffic to only communications that relate to that specific job.Overview: