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Stuck Between Your 2-Way Radio Dealer and a Hard Place?

by   |    August 27, 2021

Some 2-way radio dealers have been trained to dictate to their customers when it comes to their purchases, just as our major competitors have dictated the market for a long time. So it isn’t surprising if you or your coworkers ever find themselves feeling like this…

Customer Diary #2 – My dealer won’t call me back

I’m getting fed up with my local dealer. They rarely call me back — and when they do, it’s to charge me super high prices, talk over my head, and make it seem like I don’t have any other options than what they’re promoting. My company’s done business with them since forever, so it feels like even thinking about going someplace else will catch flak from management. Still…there’s gotta be better choices out there, right?

Thankfully, there are far easier and simpler ways to go about getting your radios repaired and replaced. Here are four points to keep in mind:

Some folks think “radios are ancient, phones are better.” Here’s why they’re dead wrong.

by   |    August 10, 2021

I’ve heard that we need more radios, but what a joke! That stuff is so ancient compared to mobile phones or Nextels, which make more sense to buy just on price alone.

And the lower the costs, the smarter I look. Win-win.

Phone airtime might be the only issue. It’s a few thousand bucks a month, but I could probably sweep that under the rug by paying for it out of the ops budget, which no one sees anyway.

I suppose it’s possible that some guys on the team will probably end up using their phones more for personal business than the actual job, but who cares? If no one sees it, it shouldn’t be a big deal.

Sound familiar? These employees care more about initial costs than they do about long-term benefits. Sure, mobile phones and Nextel devices might seem like a good idea initially. But here are two key areas where they won’t serve you as well as two way radios.

Using RadioSync™ & Free Demo Program to Make Wastewater Treatment Plant Safer

by   |    May 12, 2021

Recently one of the nation's largest water and wastewater treatment utility firms came to Discount Two-Way Radio (DTWR) to help improve their safety and communications. Read how DTWR introduced the RCA Intrinsically Safe RDR4360 to help them improve the overall efficiency for their wastewater treatment operations, and how RCA's RadioSync™ helped integrate RCA equipment into their existing radio models.

Industry: Water Treatment

Customer: Pennsylvania American Water

Product: RCA RDR4360 Intrinsically Safe 2-way radio

Problem: The company needed an affordable but powerful intrinsically safe two-way radios to communicate between crew members who need to inspect, repair or clean sewage storage tanks.

Solution: Exclusive Discount Two-Way Radio Free Demo-Program that allowed the company to “test drive” heavy-duty intrinsically safe two-way radios to determine if they would be powerful enough to penetrate super thick concrete containers.

Discount Two-Way Radio Helps Out Community Food Bank by Donating 2-Way Radios

by   |    March 9, 2021

Discount Two-Way Radio recently donated some RCA RDR2500 two-way radios to Roosevelt Community4U, a New Jersey Food Bank that helps feed more than 350 families a week. Discount Two-Way Radio recently helped Roosevelt Comunityh4U, a community food bank that has been overwhelmed by the demand for food in throughout the State of New Jersey. By donating some RCA two-way radios, the food bank allowed volunteers to seamlessly coordinate deliveries, collaborate more productively, and communicate more efficiently.

Fast Repairs Help Johns Hopkins School of Medicine at Onset of COVID-19

by   |    March 26, 2020

When the novel coronavirus started wreaking havoc across the globe, the Facilities Management Department at Johns Hopkins School of Medicine contacted Discount Two-Way Radio to help get the university’s two-way radio communications systems in top notch condition in anticipation of the impending pandemic.

“The Director of Facilities for Johns Hopkins School of Medicine selected Discount Two-Way Radio to repair their radios after a highly selective vendor process,” said Ben Burns, Discount Two-Way Radio CEO and Founder. “We pride ourselves on providing customer’s the fastest repair turn-around time in the industry, but we set a new record after getting the school’s radios back to them in three days,” said Burns.

How Discount Two-Way Radio Supplied Intrinsically Safe Two-Way Radios to International Deepwater Transportation Company

by   |    October 16, 2019

Industry: Marine Offshore Supply and Support

Customer: Harvey Gulf International Marine, LLC

Products: RDR4300 Intrinsically Safe Two-Way Radios

Problem: When a new Purchasing Agent was assigned the task of finding Intrinsically Safe two-way radios, he contacted Discount Two-Way Radio.

Solution: We advised Harvey Gulf to explore the RDR4300 series of IS radios. We even sent them several to sample before they purchased. The company was amazed at how good the radios worked, how inexpensive they were compared to Motorola, and what great service they received from Discount Two-Way Radio.

How Discount Two-Way Radio Strengthened Radio Communications for 10.5 Million Square Foot Warehouse

by   |    October 9, 2019

Banner

Industry: Warehouse, Shipping and Logistics

Customer: Hobby Lobby Distribution Center

Products: RDR2500 Two-Way Radio Series

Problem: Hobby Lobby needed to replace their expensive and underperforming Motorola radios.

Solution: Hobby Lobby was spending three times more money for their two-way radios than they needed to. We advised them to try the much more affordable RDR2500 two-way radios, and our fast repair turnaround time and complete service department.

How Discount Two-Way Radio Helped Equip an Ohio County Jail with an Affordable and Durable Two-Way Radio System

by   |    September 26, 2019

Correctional facilities can be a dangerous environment where calm can turn into chaos within the span of a split second! So when it was time for the Morrow County Correctional Facility to arrest and lock away their poor two-way radio equipment, they turned to Discount Two-Way Radio and our RCA RDR3500 line of professional two-way radio equipment to get the job done.

Industry: Public Safety and Security

Customer: Morrow County Jail, OH

Products: RDR3500 Series Two-Way Radio

Problem: The Morrow County Jail needed improved radio equipment that could penetrate thick concrete walls, shatter-proof glass, and steel doors.

Solution: The Facility employed a fleet of RDR3500 radios through the jail, and added additional accessories as speaker mics, surveillance kits, and holsters to enhance the radios.

How Discount Two-Way Radio Helped Utah’s Federal Buildings Department Find the Best GSA Pricing for Two-Way Radio Equipment

by   |    September 26, 2019


Industry: Federal GSA, Facilities Management

Customer: Utah’s Federal Buildings Department (US Courthouse for the Utah District and the Frank E. Moss US Courthouse

Products: Vertex EVX-5300 Digital DMR mobile radios and EVX-534 DMR Digital handheld radios.

Problem: The Salt Lake City GSA Federal Buildings Department needed affordable radios that could coordinate their communications systems.

Solution: The Facilities Manager for two courthouses was impressed with Discount Two-Way Radio’s ability to provide full service sales, consultations, and repairs at unbeatable prices.

How Discount Two-Way Radio Helped Alvord Unified School District Create a Best-In-Class Communications System

by   |    September 5, 2019

The Alvord Unified School District in Riverside, CA had a communications system that was inadequate and costing too much money. Bob Turner, The Director of Risk & Emergency Management, was looking for a better solution and found the two-way radio demo program from Discount Two-Way Radio.

Case Studies

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by   |    August 27, 2021

Stuck Between Your 2-Way Radio Dealer and a Hard Place?

Posted in: Case Studies

Some 2-way radio dealers have been trained to dictate to their customers when it comes to their purchases, just as our major competitors have dictated the market for a long time. So it isn’t surprising if you or your coworkers ever find themselves feeling like this…

Customer Diary #2 – My dealer won’t call me back

I’m getting fed up with my local dealer. They rarely call me back — and when they do, it’s to charge me super high prices, talk over my head, and make it seem like I don’t have any other options than what they’re promoting. My company’s done business with them since forever, so it feels like even thinking about going someplace else will catch flak from management. Still…there’s gotta be better choices out there, right?

Thankfully, there are far easier and simpler ways to go about getting your radios repaired and replaced. Here are four points to keep in mind:

by   |    August 10, 2021

Some folks think “radios are ancient, phones are better.” Here’s why they’re dead wrong.

Posted in: Case Studies

I’ve heard that we need more radios, but what a joke! That stuff is so ancient compared to mobile phones or Nextels, which make more sense to buy just on price alone.

And the lower the costs, the smarter I look. Win-win.

Phone airtime might be the only issue. It’s a few thousand bucks a month, but I could probably sweep that under the rug by paying for it out of the ops budget, which no one sees anyway.

I suppose it’s possible that some guys on the team will probably end up using their phones more for personal business than the actual job, but who cares? If no one sees it, it shouldn’t be a big deal.

Sound familiar? These employees care more about initial costs than they do about long-term benefits. Sure, mobile phones and Nextel devices might seem like a good idea initially. But here are two key areas where they won’t serve you as well as two way radios.

by   |    May 12, 2021

Using RadioSync™ & Free Demo Program to Make Wastewater Treatment Plant Safer

Posted in: Case Studies

Recently one of the nation's largest water and wastewater treatment utility firms came to Discount Two-Way Radio (DTWR) to help improve their safety and communications. Read how DTWR introduced the RCA Intrinsically Safe RDR4360 to help them improve the overall efficiency for their wastewater treatment operations, and how RCA's RadioSync™ helped integrate RCA equipment into their existing radio models.

Industry: Water Treatment

Customer: Pennsylvania American Water

Product: RCA RDR4360 Intrinsically Safe 2-way radio

Problem: The company needed an affordable but powerful intrinsically safe two-way radios to communicate between crew members who need to inspect, repair or clean sewage storage tanks.

Solution: Exclusive Discount Two-Way Radio Free Demo-Program that allowed the company to “test drive” heavy-duty intrinsically safe two-way radios to determine if they would be powerful enough to penetrate super thick concrete containers.

by   |    March 9, 2021

Discount Two-Way Radio Helps Out Community Food Bank by Donating 2-Way Radios

Posted in: Case Studies

Discount Two-Way Radio recently donated some RCA RDR2500 two-way radios to Roosevelt Community4U, a New Jersey Food Bank that helps feed more than 350 families a week. Discount Two-Way Radio recently helped Roosevelt Comunityh4U, a community food bank that has been overwhelmed by the demand for food in throughout the State of New Jersey. By donating some RCA two-way radios, the food bank allowed volunteers to seamlessly coordinate deliveries, collaborate more productively, and communicate more efficiently.

by   |    March 26, 2020

Fast Repairs Help Johns Hopkins School of Medicine at Onset of COVID-19

Posted in: Case Studies

When the novel coronavirus started wreaking havoc across the globe, the Facilities Management Department at Johns Hopkins School of Medicine contacted Discount Two-Way Radio to help get the university’s two-way radio communications systems in top notch condition in anticipation of the impending pandemic.

“The Director of Facilities for Johns Hopkins School of Medicine selected Discount Two-Way Radio to repair their radios after a highly selective vendor process,” said Ben Burns, Discount Two-Way Radio CEO and Founder. “We pride ourselves on providing customer’s the fastest repair turn-around time in the industry, but we set a new record after getting the school’s radios back to them in three days,” said Burns.

by   |    October 16, 2019

How Discount Two-Way Radio Supplied Intrinsically Safe Two-Way Radios to International Deepwater Transportation Company

Posted in: Case Studies

Industry: Marine Offshore Supply and Support

Customer: Harvey Gulf International Marine, LLC

Products: RDR4300 Intrinsically Safe Two-Way Radios

Problem: When a new Purchasing Agent was assigned the task of finding Intrinsically Safe two-way radios, he contacted Discount Two-Way Radio.

Solution: We advised Harvey Gulf to explore the RDR4300 series of IS radios. We even sent them several to sample before they purchased. The company was amazed at how good the radios worked, how inexpensive they were compared to Motorola, and what great service they received from Discount Two-Way Radio.

by   |    October 9, 2019

How Discount Two-Way Radio Strengthened Radio Communications for 10.5 Million Square Foot Warehouse

Posted in: Case Studies

Banner

Industry: Warehouse, Shipping and Logistics

Customer: Hobby Lobby Distribution Center

Products: RDR2500 Two-Way Radio Series

Problem: Hobby Lobby needed to replace their expensive and underperforming Motorola radios.

Solution: Hobby Lobby was spending three times more money for their two-way radios than they needed to. We advised them to try the much more affordable RDR2500 two-way radios, and our fast repair turnaround time and complete service department.

by   |    September 26, 2019

How Discount Two-Way Radio Helped Equip an Ohio County Jail with an Affordable and Durable Two-Way Radio System

Posted in: Case Studies

Correctional facilities can be a dangerous environment where calm can turn into chaos within the span of a split second! So when it was time for the Morrow County Correctional Facility to arrest and lock away their poor two-way radio equipment, they turned to Discount Two-Way Radio and our RCA RDR3500 line of professional two-way radio equipment to get the job done.

Industry: Public Safety and Security

Customer: Morrow County Jail, OH

Products: RDR3500 Series Two-Way Radio

Problem: The Morrow County Jail needed improved radio equipment that could penetrate thick concrete walls, shatter-proof glass, and steel doors.

Solution: The Facility employed a fleet of RDR3500 radios through the jail, and added additional accessories as speaker mics, surveillance kits, and holsters to enhance the radios.

by   |    September 26, 2019

How Discount Two-Way Radio Helped Utah’s Federal Buildings Department Find the Best GSA Pricing for Two-Way Radio Equipment

Posted in: Case Studies


Industry: Federal GSA, Facilities Management

Customer: Utah’s Federal Buildings Department (US Courthouse for the Utah District and the Frank E. Moss US Courthouse

Products: Vertex EVX-5300 Digital DMR mobile radios and EVX-534 DMR Digital handheld radios.

Problem: The Salt Lake City GSA Federal Buildings Department needed affordable radios that could coordinate their communications systems.

Solution: The Facilities Manager for two courthouses was impressed with Discount Two-Way Radio’s ability to provide full service sales, consultations, and repairs at unbeatable prices.

by   |    September 5, 2019

How Discount Two-Way Radio Helped Alvord Unified School District Create a Best-In-Class Communications System

Posted in: Case Studies

The Alvord Unified School District in Riverside, CA had a communications system that was inadequate and costing too much money. Bob Turner, The Director of Risk & Emergency Management, was looking for a better solution and found the two-way radio demo program from Discount Two-Way Radio.