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How Discount Two-Way Radios Helps Able Services Manage a 160-acre Multifamily Compund

How Discount Two-Way Radios Helps Able Services Manage a 160-acre Multifamily Compund
May 6, 2019

The Customer:

Able Services is the largest janitorial, engineering, and facilities management firm in the nation, and is considered the “gold standard” for commercial building owners, multifamily apartment investors, and five-star hospitality facility managers. If you add up Able Solution’s entire portfolio, they are responsible for maintaining more than 1 billion square feet of real estate! Obviously, managing that much real estate requires perfect communication solutions that are mobile, easy-to-use, and reliable. That’s why Able Services contacted Discount Two-Way Radio to see how RCA’s line of affordable two-way radios could help maintain not only their real estate assets, but also their reputation as a premier facilities maintenance firm.

The Challenge:

One of Able Service’s high-profile clients is an apartment community called Park La Brea. In fact, Park La Brea is a sprawling apartment community in the Miracle Mile District of Los Angeles, California. With 4,255 units located in eighteen 13-story towers and thirty-one 2-story "garden apartment buildings", Park La Brea covers more than 160 acres, and is the largest housing development west of the Mississippi River. With such an immense area, more than 90 Able Service engineers and mechanics need to be in constant contact to keep the property in tip-top shape. That’s why Justin Cahn, Human Resources Director for Able Services needed a communication solution that was reliable and effective. They also required responsive company that provided top-of-the-line customer service and fast and knowledgeable technical troubleshooting.

The Solution:

As the nation’s Master Distributor of RCA radios, Discount Two-Way Radio came to the rescue, and recommended the RDR3500 two-way series as the perfect radio solution for Able Solutions. This radio series, the RDR3500 and the more advanced RDR3600, provided crystal-clear, commercial grade audio quality that ensured accurate, immediate, and convenient communication. And these radios were durable. . . tough enough to survive 30 minutes under water and thrive through the bumps and bruises of daily wear and tear. Plus, with one of the longest guaranteed warranties in the industry and at an affordable price, the RDR3000 Digital Mobile Radio (DMR) series provided tremendous value for Able Services.

“It’s critical that we have radio communications that work when we have a work order or other situation we need to respond to. Discount Two-Way Radio was very responsive to our needs and helped us find a communications solution that was affordable and effective for managing this large multifamily property,” said Cahn.

Posted in: Case Studies